If you encounter an error related to a missing or incorrect phone number or date of birth while activating your card in Sendana, follow these steps to update your contact information and then retry the activation process:
Step-by-Step Guide:
Access Your Profile - Log in to your Sendana account. Click on your profile icon (your photo or initials) located in the top-right corner of the screen.
Edit Your Contact Information - Select the option labeled "View Profile." Click the "Edit Profile" button to modify your profile details. Update your phone number and/or date of birth as needed.
Save Changes - After entering the information, click "Save" to confirm the changes.
Retry Card Activation - Return to the card activation or signup flow and follow the prompts to complete the activation process.
By ensuring your phone number and/or date of birth is correctly updated in your profile, you should be able to resolve the error and successfully activate your card.